Noooooo. Well, what about
...no laughing in the supermarket?
Hey!, that's more serious.
The other day The Cook was mooching around (That's why I shop on my own. The other day, over at Viagra Veggies, she individually examined every shrink wrapped cucumber on the stand before selecting her preferred victim - the second one she picked up.) one of our three local supermarkets when she heard a moderately loud gale of laughter from the bowels of the deli section.
As she looked up, some mid level gauletier strode to the counter, wagged a finger and sternly admonished "No laughing!! No laughing." Apparently, the look on the face of the ladies behind the counter was reminiscent of Colonel Klink hearing of his transfer to the Minsk zone.
Adolf was reminded of the main reason he so enjoyed shopping at Foodtown in Northcote on Auckland's permanently saturated and wind blown North Shore. The staff there were a happy, cheerful, helpful, gabby lot who seemed to laugh ALL THE BLOODY TIME. Mind you, that's not surprising when you consider they hailed from such diverse and ungermanic places as Tonga, Niue, Samoa, Fiji, India, Sri Lanka, South Korea, Singapore, Thailand, even one or two from the NZ and one at least from UK. The latter took a little time to learn how to laugh.
I wonder if our local store's senior management has done any analysis of it's staff retention. Do they know whether there is above average staff turn over in the ever serious delicatessen section?
Do they ever train their managers in the gentle art of 'people skills'? Is it company policy for managers to publicly chew out staff IN FRONT OF THE FUCKING CUSTOMERS?
Adolf will be extremely unlikely to cross their threshold and again ever tip some coin into their register.
No comments:
Post a Comment